Best Auto Repair, Hainesport

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Call us for all your car needs! 609-261-1228

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Discover More About Appointments and Repair Services At Bear Tire and Auto Center in Hainesport

Appointment Request
Reviews
Miscellaneous Auto Services

ASSOCIATIONS

  • AAA (American Automobile Association)
  • ASE (Automotive Service Excellence)
  • NAPA
  • AAA Approved Auto Repair
  • NAPA  Auto Care
  • Car Care Aware

Testimonials

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    Great Service, friendly staff, all around pleasure to do business with. Their tow truck drivers are the most professional you will ever encounter!

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    I was getting my car towed to another shop in the morning. The driver, who was very professional, said if I took it to Bear they'd beat the price, fix it up, and have it to me later before I needed to go to work. They did it all. Very impressed. Will go here for regularly scheduled maintenance and any other automotive problems from now on. Great customer service too!

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    I'd like to encourage everyone to give bear a shot. They're a local family ran business that has been here for decades. The husband, wife, and son run the shop with their friendly staff. I've taken each of my cars here for almost 10 years. The do good work at fair cost. I like that they do small work like oil changes and tire repairs all the way to engine and transmission work. I don't have to have different people for tires, oil changes, and major repairs which is a time saver.

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    Courteous, fast, professional work in towing me in, diagnosing my issue and completing repair. Job (starter replacement) came in below RepairPal median estimate, and was done really fast. All in all I would recommend this shop based on my experience there.

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    Excellent towing service.Handled my old car as though it were a multi-million dollar classic! Brand new Flatbed truck, handled by a pro(Dan#49). I will save their number!

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    Great service, had my oil changed. No pressure for upgrades or other services. They did notice i needed new tires and drew up a quote, given to me when i paid, and we're not pushy about it at all. Great price too, will end up going back for more services in the future.